Frequently Asked Questions

Everything you need to know about your Stine Goya experience.

Where does Stine Goya ship to?

We offer worldwide shipping. Delivery times and costs vary depending on your location, but we strive to process all orders within 1-2 business days.

What is your return policy?

You can return your items within 14 days of receiving your order. Items must be in their original condition with all tags attached to be eligible for a full refund.

How do I find the right size?

Each product page features a detailed size guide. Our collections generally follow standard European sizing, but we provide specific measurements to help you find the perfect fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.

Are your collections sustainable?

Sustainability is a core pillar of our brand. We are committed to increasing our use of organic and recycled materials every season to reduce our environmental footprint.